3008 Privacy Policy — How We Protect Your Data
Your privacy is our priority. This document clearly outlines the types of information collected by the 3008 platform, how it is used, how it is protected, and your rights as a user in Malaysia.
Effective date: 1 January 2026. This policy may be updated from time to time. Please check this page periodically for the latest information.
1. Information We Collect
When you register and use the 3008 platform, we collect several categories of information to ensure smooth and secure service delivery. Below are the types of information collected:
Account Information
This includes your full name, phone number, email address, date of birth, and other identity details required during registration or KYC verification. This information is used to verify your identity and ensure the legitimacy of your account.
Payment & Transaction Information
We record transaction details including deposit amounts, withdrawals, and betting history conducted in Malaysian Ringgit (RM / MYR). Bank account numbers or digital wallet details used for transactions are stored in encrypted format and are not disclosed to third parties without your consent.
Device & Browser Information
The 3008 platform automatically records technical information such as IP address, device type, operating system, browser type, screen resolution, and access timestamps. This data is used to detect suspicious activity, optimise platform performance, and ensure compatibility with your device.
Usage Data
We record platform usage patterns such as games played, session duration, bets placed, and pages visited. This data is analysed in aggregate to improve the user experience and tailor relevant offers.
2. How We Use Your Information
Every piece of information collected by 3008 serves a specific and legitimate purpose. We do not collect data beyond what is necessary to operate our services. The following are the primary purposes for which user data is used:
Verifying that every user is a real individual who is legally eligible to use the platform under Malaysian law.
Securely and accurately verifying and processing deposits and withdrawals in MYR.
Detecting suspicious activity, fraud, or unauthorised access to your account.
Analysing aggregated usage data to improve our interface, performance, and service offerings.
3. Cookies & Tracking
The 3008 platform uses cookies and similar tracking technologies to enhance the user experience and secure your login session. The following types of cookies are used:
- Essential Cookies: Required for core platform functions such as maintaining your login session and ensuring transaction security. These cookies cannot be disabled without affecting platform usability.
- Performance Cookies: Collecting information on how you use the platform — including the most frequently visited pages, time spent, and errors encountered — to help us improve our services.
- Preference Cookies: Saving your preferences — such as interface language and display settings — so you don't have to reconfigure them every time you log in.
You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect the functionality of the 3008 platform. Please refer to your browser's help guide for more information on managing cookies.
4. Data Storage, Security & Third-Party Sharing
Security & Data Storage
All 3008 user data is stored on servers protected with SSL encryption and industry-standard security protocols. Access to personal data is restricted to authorised personnel only, and all access activity is logged for security audit purposes.
Your data is retained for as long as necessary to fulfil the purposes for which it was collected and to comply with Malaysian legal requirements. Following account closure, data may be kept for an additional period to satisfy applicable legal or regulatory obligations.
Is Your Data Shared?
3008 does not sell, rent, or trade users' personal information to third parties for marketing purposes. However, there are limited situations where data sharing may occur:
- Payment Providers: Required transaction information is shared with legitimate payment processors such as FPX and digital wallet providers to process deposits and withdrawals in MYR.
- Legal Requirements: Data may be disclosed to Malaysian authorities where required by court order or applicable legislation.
- Technical Service Partners: Third-party technical service providers who assist in operating the platform may have limited access to data necessary for their service functions, and are bound by strict confidentiality agreements.
In all instances of data sharing, 3008 ensures that an equivalent standard of data protection is upheld by all receiving parties.
5. Your Rights & How to Contact Us
As a 3008 platform user, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal information we hold about you. This request can be submitted through the account section or by contacting customer support.
- Right to Rectification: If any of your information is inaccurate or outdated, you have the right to request a correction. Some details can be updated directly through your account profile section.
- Right to Erasure: You may request the deletion of your account and personal data, subject to legal retention obligations that may require us to keep certain records for a minimum prescribed period.
- Right to Object to Processing: In certain circumstances, you have the right to object to the processing of your data for specific purposes, such as direct marketing communications.
Privacy Policy Changes
3008 reserves the right to update this privacy policy at any time to reflect changes in data practices, legal requirements, or service improvements. Users will be notified of significant changes via in-platform notifications. Continued use of the platform following any policy update will be deemed acceptance of the revised policy.
Contact Our Team
For any enquiries regarding this privacy policy, data access requests, or concerns about how your information is handled, please contact the 3008 support team via the in-platform live chat or email us at [email protected]. You may also refer to FAQ page for quick answers to common questions about your account and data.
Have More Questions About Your Privacy?
The 3008 support team is ready to help you understand how your data is protected and to address any related enquiries.